Measuring the Effectiveness of Change Management

Measuring change management can vary from project to project, but measurement fundamentals are emerging. For years Prosci have asked participants in the Best Practices in Change Management research study about their experiences measuring change management effectiveness. Three core areas of measurement have emerged.

Read this article to learn about:

• The growing need to measure the people side of change
  
  
• Common metrics used for measuring organisational, individual and change management performance