Expert AI change management assistant empowers change practitioners and leaders to accelerate change done right.

Fort Collins, CO, June 18, 2024 – Prosci, the global leader in change management, has launched Kaiya (pronounced "KAI-ya"), the only generative artificial intelligence (AI) tool drawing on Prosci’s extensive intellectual property (IP) and designed specifically for change management. Built for on-demand use by change practitioners and leaders, the tool leverages Prosci’s extensive library of research insight to help save time, scale impact, and accelerate change.

The proliferation of AI is rippling through organisations worldwide, and research shows that strategic use of AI supports organisational success. Change practitioners in particular see the benefit in using AI to drive transformation. A recent Prosci survey found that 65% of change practitioners agree that they will be more successful in their role using AI, and 73% of organisations will be more successful overall if they use AI.

“At Prosci, over the last 25+ years we’ve developed the largest body of knowledge and proprietary research on the discipline of change management available anywhere in the world,” said Scott McAllister, Chief Executive Officer at Prosci. “With the introduction of generative AI, we now have the ability to leverage our vast research and content base to equip leaders with an always-on expert AI assistant that helps to accelerate change outcomes.”

Kaiya is built to act as an expert change management assistant and thinking partner, providing real time, plain-language access to insights and solutions for any change initiative. Trained on Prosci’s complete library of more than 25 years of research, methodology, expertise, and change leadership, Kaiya draws on the largest body of industry knowledge to provide truly expert guidance in change management. As the only purpose-built change management AI tapping into Prosci’s IP, users of Kaiya can unlock the power of research-based change methodology and expertise.

“Kaiya is the culmination of cutting-edge technology and Prosci’s comprehensive knowledge base developed over more than two decades,” said Tim Creasey, Chief Innovation Officer at Prosci. “Together, those elements create an unparalleled resource to drive efficiency and change success at scale. No matter the question, Kaiya has the right answers, at the right time.”

The tool has been built to be easy-to-use and versatile, with an intuitive interface that feels like you’re talking to an expert. Users enter their questions or requests and in return, Kaiya can build guided change blueprints, draft key change messages, customise communications for different audiences, develop resistance management tactics, and more. With this level of custom support, Beta users of the tool have reported change planning time being cut by at least 50%, freeing up change practitioners and leaders to focus on the people side of change.  

Since January 2024, Kaiya has been in testing with early users, who share that the tool has revolutionised the way they work and a tool they can’t imagine working without. With Kaiya by their side, two-hour working sessions turn into painless ten-minute tasks. Now, that capability will be available to all enterprise clients with the launch of Kaiya.

Visit www.prosci.com/kaiya-ai-tool to discover the only generative AI change management assistant that taps into Prosci’s entire IP. 

Members of the Prosci team can be available for interviews on a variety of topics related to AI in change management, Kaiya, and the future of change management.

Please reach out with interview requests or for more information. Media Contact: Madeline Maloney, Senior Manager Global Brand, Prosci mmaloney@prosci.com

About Prosci: Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of our ADKAR® model, we’ve helped Fortune 100 companies thrive. We are passionate, research-based, and results-focused. Whether you’re within government, a growing enterprise or a multinational with offices around the world, we can help you make the most of change. From training to enterprise level counsel, our purpose is to create a world where change is done right.